Reaping the Benefits of ICTs in Spain

This study examines the Spanish Information Society strategy plan Avanza 2. Upon request from Spain, focus has been on two selected perspectives corresponding to overall objectives of the Plan Avanza 2: Improving the communication infrastructures and  achieving a paperless administration. The e-government section on a paperless administration is grounded in the two areas of e-taxation and e-justice. Thus the study is not a comprehensive review of Plan Avanza 2 – only of selected parts.

Table of contents:

Executive summary
Executive summary in Spanish
Introduction
Chapter 1. Communication infrastructure
Chapter 2. E-government: Reforming through information and communication technologies

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